HW PARTNERS

 

1.Payment Terms
Accepted payment methods (credit card, bank transfer, cash)
When payment is charged (immediately, upon shipping, etc.)

2.Warranty
We provide 2 years warranty. (Spring 1 year)
The Seller guarantees that the goods supplied shall be undertakes to replace at no additional cost any faulty part and to make good any operational defects, on condition that the Buyer notifies the Seller of such faults within a period of 3 calendar days from the receipt of the goods at their destination. Should such defects be evident at the time of receipt of the goods, the Buyer should give immediate notification to the Seller. In all cases, the Vendor shall be entitled to check the foreign bodies or defects alleged by the Buyer in any way it sees fit. The above conditions shall not apply to defects or damages to the goods caused by negligence or inappropriate handling by the Buyer.

3.Cancellation
If there is any how occurred cancellation of your order, restoking fee will be charged, 30% of total amount.

4.Refund Policy                                                                                                                                                                                                                                                              Our products are imported; therefore, we do not offer refunds or returns once the items have been received. If a customer cancels an order during the import process, the cancellation can be accepted. However, only 70% of the total payment will be refunded, with 30% deducted to cover product sourcing and operational processing fees.